Customer satisfaction and retention is our goal and as such each client is assessed and advised by their own dedicated Account Manager whom will work with each client facilitating the recruitment process, managing the assignment, and delivering the necessary results within the given time constraints. We like to believe that the first assignment is the beginning of our relationship and we are here to assist in any employment queries/ legislation changes and indeed further recruitment needs.
Understanding our client is pertinent to the success of our recruitment process and therefore we believe it is important for our client to understand us.
Knowledge of the updated technologies within manufacturing is essential and therefore each consultant within TMR have attended relevant training in lean manufacturing, continuous improvement and six sigma. Waste elimination, process optimisation and maximising efficiencies is core to the values of TMR and as such comes natural to our consultants when designing each individual process for the client.
We work with you to ensure bottlenecks in the process are avoided, results are achieved in time and the right candidate is found each time – every time to avoid any unnecessary recruitment costs.
So confident are we in our service that we offer a free replacement on every assignment should our candidates fail to perform within a three month period.